by Cassie Kerr | Apr 22, 2025 | ConnectWise
Let’s face it—running an MSP isn’t just about keeping the lights on. It’s about scaling smart, catching inefficiencies before they become problems, and making confident, data-backed decisions. That’s exactly why we developed our Quarterly Proactive Audit, and why...
by Cassie Kerr | Apr 9, 2025 | Case Study, ConnectWise, Mergers & Acquisitions
When Ntiva acquired The Purple Guys (TPG), it wasn’t just a merger—it was a strategic transformation designed to unify systems, processes, and people under a single operational framework. Hundreds of employees, a mountain of legacy data, and ten prior integrations...
by Cassie Kerr | Jan 30, 2025 | ConnectWise
Sometimes, a manual process just needs a little extra spark to run smoother. TSI Colorado’s quarterly maintenance workflow was effective but relied heavily on manual effort—emails, ticket creation, and reporting. Together, we added automation to simplify their...
by Cassie Kerr | Dec 24, 2024 | ConnectWise
As the year comes to a close, it’s an ideal time to evaluate and adjust your rates in ConnectWise. Increasing rates in ConnectWise can significantly improve your profitability for the new year. Whether it’s increasing hourly rates or updating addition prices on...
by Cassie Kerr | Dec 17, 2024 | ConnectWise
As the year winds down, it’s easy to get swept up in holiday plans, last-minute projects, and the rush to meet year-end goals. But for MSPs using ConnectWise PSA year-end checklist, skipping or delaying these essential steps could mean trouble as you step into the new...
