Expert IT Consultant Crew

About The Crew

 

Pivotal Crew brings together highly experienced consultants, each with years of expertise in their respective fields. Our Crew’s collaborative approach and focus on delivering value make us a trusted partner for clients seeking to achieve their business goals.

Our Founders

Kathy Boulet

Managing Partner

With 30 years of experience in the IT Services sector, Kathy brings a deep understanding of the industry enabling her to help guide organizations through complex challenges, helping them to optimize their performance & achieve their strategic goals. She is passionate about collaborating with clients & their teams to create value, drive growth, & foster operations with data that can be trusted to make decisions.

Cassie Kerr

Partner

Cassie stumbled upon the MSP industry by chance, starting as a temp doing data entry. However, it wasn’t long before she rose through the ranks, fueled by her passion for PSA administration. Her love for consulting took flight after successfully implementing ConnectWise Manage at her first MSP. Cassie has helped numerous technology service providers streamline their processes through automation and scalability.

Eileen Wilson

Partner

Eileen’s journey began in the world of finance over 20 years ago, where she accumulated extensive knowledge before diving into the MSP industry and landing in the ConnectWise Consulting realm.

For over 13 years she has leveraged her deep understanding of Finance and ConnectWise PSA/CPQ for her clients, to streamline their processes, enhance efficiency, and achieve improved financial visibility.

Start fast, results fast

PIVOTAL CREW SERVICES

We’re ready to hit the ground running! Pick an option that will work best for your needs and let’s get working together.

Make decisions based on data you can trust.

Pivotal Support

Sign up for monthly support & administration. We’ll be your PSA/CPQ help desk and you can bring your questions to us, first.

pivotal consulting

Select some hours to focus on specific areas, get input from our experts, and prioritize your improvements.

pivotal focus

Pre-defined Projects. Including our flagship: We’ll start at the beginning & go through every module to clean up, spruce up, level up!

pivotal education

New Employee? Get some training with one of our experts! We'll focus on the most relevant parts of the system, and we'll follow up with them, too.

Our Standard Pricing is available in USD or CAD currencies

Get In Touch

11 + 1 =

Submit the contact form and you will be able to schedule a Discovery Call