Author
A software, process, and executive consultant with over 30 years in IT Services, specializing in ConnectWise PSA process optimization & automation, and facilitating data-driven decision-making. Kathy is focused on helping business leaders and their teams implement system & process improvements designed to streamline operations and reduce complexity, leading to data leaders can trust to make decisions in complex, evolving business environments.
Our blog delivers advice and insight on a wide range of topics throughout the IT services industry.
