Pivotal Proactive

Stay Ahead, Not Just Afloat

Pivotal Proactive keeps your ConnectWise environment healthy long after the improvement efforts end, catching issues early, preventing bad habits from creeping back in, and giving you the confidence that your system will keep performing at its best.

Good Systems Drifting Off Course

Over time, clutter builds up, bad habits creep in, and small issues grow into costly problems. Pivotal Proactive keeps your ConnectWise PSA in check with quarterly audits and regular oversight, so it keeps working the way it should.

Creeping Inefficiencies

Processes slip, and small errors start to waste time. With Pivotal Proactive, we catch them early and keep your system lean.

Data You Can’t Trust

As clutter builds up, reporting becomes unreliable. We ensure data stays accurate so you can make confident decisions.

Recurring Issues

Without oversight, the same problems resurface again and again. Our proactive reviews identify them before they become unmanageable.

Reactive Firefighting

Fixing problems only after they explode drains time and money. With Pivotal Proactive, you stay ahead instead of scrambling.

Consistency That Powers Growth

A solid ConnectWise setup needs ongoing care to keep delivering value. Pivotal Proactive provides the oversight and regular audits that stop systems and processes from slipping back into chaos, ensuring your operations stay efficient, your data stays accurate, and your growth stays on track.

Always One Step Ahead

Fix small issues before they become big problems, with risks and inefficiencies highlighted early.

Decisions You Can Trust

Accurate data and clean reporting give you the confidence to plan strategically and act decisively.

Smoother Day-to-Day

Keep workflows running efficiently so your team can stay focused on clients, not on system frustrations.

Lower Long-Term Costs

Prevent recurring problems from snowballing into costly fixes by addressing them proactively.

Confidence That Lasts

Know your system is being monitored regularly, so performance doesn’t slip over time.

Built to Grow

Stable, well-maintained systems provide the consistency you need to scale without chaos.

"Pivotal Crew is an amazing consulting firm.

They are so very friendly, experienced, and have resolved all of our issues.

The best out there.”

Moe Musa | Happy Client

two businessmen in suits shaking hands with documents and laptop on table

What You Get With Pivotal Proactive

Pivotal Proactive gives you the peace of mind that your ConnectWise system will stay healthy, accurate, and efficient long after setup. With regular reviews and ongoing oversight, you’ll always know your environment is under control and working at its best.

Pricing

Prepaid Block Hours

For Pivotal Crew’s services, we offer a flexible pricing structure designed to accommodate businesses of all sizes and needs. Our pricing is tiered based on the number of hours you require, ensuring you only pay for the support you need.

CAD

USD

10 Hours

$200 / hr

20 Hours

$170 / hr

50 Hours

$150 / hr

10 Hours

C$250 / hr

20 Hours

C$220 / hr

50 Hours

C$205 / hr

Pivotal Proactive Audit

Pivotal Proactive Audit

Billed monthly, audit performed quarterly

$225 / month

Pivotal Proactive Audit

Billed monthly, audit performed quarterly

C$315 / month

Get your Free ConnectWise PSA Assessment

Think your problems are just in service or finance? You’re probably seeing the symptoms, not the source. Let’s do a free assessment to show you what might be happening upstream that’s causing these downstream headaches.