Pivotal Proactive
Stay Ahead, Not Just Afloat
Pivotal Proactive keeps your ConnectWise environment healthy long after the improvement efforts end, catching issues early, preventing bad habits from creeping back in, and giving you the confidence that your system will keep performing at its best.
Good Systems Drifting Off Course
Over time, clutter builds up, bad habits creep in, and small issues grow into costly problems. Pivotal Proactive keeps your ConnectWise PSA in check with quarterly audits and regular oversight, so it keeps working the way it should.
Creeping Inefficiencies
Processes slip, and small errors start to waste time. With Pivotal Proactive, we catch them early and keep your system lean.
Data You Can’t Trust
As clutter builds up, reporting becomes unreliable. We ensure data stays accurate so you can make confident decisions.
Recurring Issues
Without oversight, the same problems resurface again and again. Our proactive reviews identify them before they become unmanageable.
Reactive Firefighting
Fixing problems only after they explode drains time and money. With Pivotal Proactive, you stay ahead instead of scrambling.
Consistency That Powers Growth
A solid ConnectWise setup needs ongoing care to keep delivering value. Pivotal Proactive provides the oversight and regular audits that stop systems and processes from slipping back into chaos, ensuring your operations stay efficient, your data stays accurate, and your growth stays on track.
Always One Step Ahead
Fix small issues before they become big problems, with risks and inefficiencies highlighted early.
Decisions You Can Trust
Accurate data and clean reporting give you the confidence to plan strategically and act decisively.
Smoother Day-to-Day
Keep workflows running efficiently so your team can stay focused on clients, not on system frustrations.
Lower Long-Term Costs
Prevent recurring problems from snowballing into costly fixes by addressing them proactively.
Confidence That Lasts
Know your system is being monitored regularly, so performance doesn’t slip over time.
Built to Grow
Stable, well-maintained systems provide the consistency you need to scale without chaos.
"Pivotal Crew is an amazing consulting firm.
They are so very friendly, experienced, and have resolved all of our issues.
The best out there.”
Moe Musa | Happy Client
What You Get With Pivotal Proactive
Pivotal Proactive gives you the peace of mind that your ConnectWise system will stay healthy, accurate, and efficient long after setup. With regular reviews and ongoing oversight, you’ll always know your environment is under control and working at its best.
Quarterly Health Checks
Structured reviews of your ConnectWise environment highlight risks, inefficiencies, and creeping bad habits before they disrupt your business.
System Scoring
Your setup is benchmarked against Pivotal Practices, giving you a clear scorecard to track improvements and identifying issues and areas that need attention.
Actionable Recommendations
Every review comes with actionable insights, so you know exactly where to find issues and why it matters to your operations.
Follow-Up Guidance
We don’t just point out issues and walk away. You’ll get discounted rates for consulting expertise to help you implement the changes that keep your system in peak condition.
Ongoing Oversight
Regular touchpoints ensure that fixes stick, processes stay aligned, and your system continues to deliver long-term value.
Pricing
Prepaid Block Hours
For Pivotal Crew’s services, we offer a flexible pricing structure designed to accommodate businesses of all sizes and needs. Our pricing is tiered based on the number of hours you require, ensuring you only pay for the support you need.
CAD
USD
10 Hours
$200 / hr
20 Hours
$170 / hr
50 Hours
$150 / hr
10 Hours
C$250 / hr
20 Hours
C$220 / hr
50 Hours
C$205 / hr
Pivotal Proactive Audit
Pivotal Proactive Audit
Billed monthly, audit performed quarterly
$225 / month
Pivotal Proactive Audit
Billed monthly, audit performed quarterly
C$315 / month
Get your Free ConnectWise PSA Assessment
Think your problems are just in service or finance? You’re probably seeing the symptoms, not the source. Let’s do a free assessment to show you what might be happening upstream that’s causing these downstream headaches.
- An honest evaluation of your current setup
- Identify what's really causing your issues
- Get a clear picture of your next steps